Capabilities Equate to the Following Business Contributions • • • Increased Sales Improved user satisfaction, brand reputation, and customer retention. Reduction in training and support costs   • • • More productive users More efficient development from improved communication Identification of user problems and provision of corrective actions HUMAN FACTORS/USABILITY: Usability testing, observation, interviewing, surveying, etc. manages concepts toward ensuring that they are optimum in intuition, marketability, and cost-effectiveness to name a few. PROJECT MANAGEMENT: My experience as a Marine Officer initiated the skills necessary to manage projects in a rapid and successful manner.  These skills have been refined in business terms in the corporate world to work with diverse professions to improve communications in order to maximize team effectiveness. CONCEPT COMMUNICATION: SOFTWARE: Capability to produce proposals, storyboards, illustrations, wireframes, and simulations to plan and develop systems. HARDWARE: ability to produce CAD prototypes and evaluations realizing material selection and manufacturing concerns..

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